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This store has earned the following certifications.
HexClad's Innovative Pizza Steel: Unique Tri-Ply Construction
HexClad's patented hybrid tech features a tri-ply construction with aluminum sandwiched between two layers of stainless steel, laser-etched with a hexagonal nonstick surface. This unique design delivers the intense searing power of stainless steel, the durability of cast iron, and the easy cleanup benefits of nonstick technology.
Heat Resistance & Quick Heating
Designed to handle temperatures up to 900°F, our tri-ply construction ensures fast heating with no need for preheating. Unlike other pizza stones and steels, you can start baking and enjoying your pizza faster.
Lightweight & Secure Grasping
At just 4.5 pounds, our Pizza Steel is much lighter than other models, making it easier to handle. Integrated handles provide a secure and comfortable grip, ensuring safe transition from cold to hot environments.
Safety & Usage
Bladed tools, such as pizza cutters, are not suitable for use on the Pizza Steel to prevent damage and maintain its longevity. Always use appropriate utensils during cooking.
Warranty & Size
HexClad guarantees their products against manufacturer's defects with a lifetime warranty (commercial and restaurant use excluded). Your purchase includes one HexClad Pizza Steel measuring approximately 0.6 inches in height and 20 inches in diameter, with a cooking surface of 14 inches in diameter.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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