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This store has earned the following certifications.
MADE IN FRANCE SINCE 1850
Crafted in France since 1850, our products are made of all-natural materials.
SUPERIOR HEAT RETENTION
Burgundy Clay Superior Heat Diffusion and Retention
Our high-fired Burgundy clay retains heat exceptionally well, ensuring your dishes stay hot at the table longer.
TEMPERATURE RESISTANCE
Safe for All Cooking Methods
Resistant to sudden temperature changes, our products are oven, broiler, and microwave safe. Simply transfer directly from the freezer or refrigerator to a hot oven.
DURABILITY AND RESISTANCE
Scratch-Resistant and Durable
Equipped with an extremely hard glaze, our products are not only scratch-resistant but also do not craze. Ideal for everyday use in the kitchen, perfect for making delicious meals and desserts.
EASY TO CLEAN
Dishwasher Safe or Hand Wash
Clean and maintenance-free with dishwasher safety or gentle hand washing with soap and water.
10 YEAR GUARANTEE
Solid Protection against Manufacturing Defects
Enjoy a 10-year warranty against manufacturing defects when used in a household environment.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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